DAVID KONDO
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Senior Director, Brand Experience
Austrian Airlines
David was responsible for the design of Finnair’s new re-imagined long-haul experience, David led the development of Finnair’s new design language, groundbreaking cabin interiors, onboard soft product as well as the carriers Helsinki hub flagship lounges. For over a decade, David has been working with the world’s leading airlines to bring step change in customer experience and market leading solutions to market, for example also being involved with the development of Qatar Airways Qsuites.
Since October 15, 2023 David assumed the position of Senior Director Austrian Brand Experience and is responsible for the overall marketing and product management of the Austrian airline. This includes advertising and market communication, brand management, as well as designing the customer experience throughout the entire travel journey.